Medical Scribes are to support the care of the patients, which is led by the healthcare provider. Support includes accurately scribing for providers, completing paperwork, communicating with fellow support staff members, and other tasks which leads to the improvement of the patients’ health. This job description does not imply that these are the only duties to be performed. He or she may be required to follow any other instructions and to perform other duties requested by his or her supervisor based on the needs of the organization.

Ability to communicate effectively and congenially with patients and staff members in person and over the phone.

Ability to exercise tact, initiative, and good judgement when interacting with patients and staff.

Ability to record observations and notes completely, accurately, literately, and concisely.

Ability to learn and code for Hierarchical Condition Categories

Computer skills necessary to navigate the company’s EMR system.

Ability to accept supervision and feedback.

Understand HCCs and Medicare

Bachelor’s degree

Basic medical terminology knowledge preferred.

Carefully listen to and transcribes patient visits for providers.

Maintains records and assists with clinical paperwork (i.e., refills, orders, forms, referrals, etc).

Helps clean and maintain workstation and exam rooms.

Places orders and completes inbox items at the direction of the healthcare provider.

Work cooperatively with others, including appropriate communication with patients, providers, support staff, and administration.

Maintaining and monitoring HCCs

Comply with all company policies and procedures found in the employee handbook.

Must have the physical ability execute the full performance of the duties of the position.

Prolonged periods of sitting at a desk and/or working on a computer.

Prolonged periods of standing and moving may be required.

Must be able to lift up to 25 pounds at times.

Possess a selfless, team-player mentality.
Known for their dependability and reliability.

Strives for excellence.

Capacity to prioritize tasks.

Pursuing a career in medicine (i.e. – Doctor, Nurse Practitioner, etc.)